For partners
Send your next patient to a person who picks up.
Two ways to refer. Pick whichever fits your workflow. We onboard the patient within a day and keep you in the loop.
No cost to your organization. No cost to your patient.
HIPAA compliant. Covered by Traditional Medicare.
Two ways to refer
We are ready when you are.
Call us
Talk to a real person. We will take the referral on the phone and start onboarding the same day.
Email us
Send the patient name and best contact info. Anything else you share helps us serve them faster.
HIPAA compliant. Patients pay nothing out of pocket. Covered by Traditional Medicare.
What happens next
A licensed advocate, on the case within a day.
Pinnie advocates are registered nurses, licensed social workers, or experienced care navigators with physician oversight.
How Pinnie works
A licensed clinician who actually picks up the phone.
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Match
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Connect
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Carry on
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Frequently asked
Common questions, honest answers.
Which patients are eligible?
Any patient with Traditional Medicare is eligible. Patients on Medicare Advantage and other plans may also qualify. We confirm eligibility on the onboarding call.
Is this HIPAA compliant?
Yes. Our intake is HIPAA compliant. The minimum we need is a patient name and a way to reach them. Anything else you can share helps us serve them faster.
How fast will the patient hear from Pinnie?
We reach out within 24 hours of receiving the referral. Same-day onboarding is common when we have the patient on the phone with you.
How do we get updates after we refer?
We send concise updates after meaningful events and escalate when something needs your attention. No new system to log into.
What does this cost?
Nothing for your organization and nothing for the patient. Pinnie is paid through Traditional Medicare for care advocacy.
Send your next patient to Pinnie.
Refer in 30 seconds. We onboard within a day. You stay in the loop.
Covered by Traditional Medicare